The security and privacy of internet users' data increasingly need to be preserved and guaranteed.

POS DIRECT uses its customers' data solely for internal use in order to serve its customers in the best way possible. The personal data we request at the time of registration and the use of that information will be carried out in compliance with the applicable legislation on the protection of personal data - Law 67/98 of October 26, Data Protection Law, and we only request strictly necessary data (name, address, telephone, tax identification number (NIF), and email) for order processing. The personal data collected will only be transmitted to third parties that are merchandise transport companies, with the sole and exclusive purpose of carrying out the delivery of the products purchased by the user, the data subject.

The personal data we process will only be used for the following purposes:

1. Processing orders and information requests;
2. Communication with customers and clarification of doubts;
3. Handling complaints;
4. Requesting product evaluations and satisfaction surveys;
5. Sending newsletters (if the user has allowed it).

POS DIRECT undertakes to guarantee the privacy, security, and confidentiality of your data and will never provide them to third parties or companies for advertising purposes or direct or indirect marketing actions. Any marketing action (newsletter sending) will always be carried out directly by POS DIRECT and only for users who wish it, and this intention can be changed by the customer at any time (through the option available in the Customer Area).

POS DIRECT uses SSL (Secure Socket Layer) software throughout the site, thus ensuring that data entered by the user, both in registration and in the process of purchasing/ordering items, is encrypted during transmission to our secure servers.

The personal data collected are processed with the level of protection legally required to ensure their security and prevent their alteration, loss, treatment, or unauthorized access, taking into account the state of the technology, and the user is aware and accepts that security on the Internet can never be guaranteed 100%.

The user will always have, according to the law, the right to access, rectify, port, and delete any information provided. If you wish to completely delete your registration data, you can request it in writing, by sending an email to our customer service or by letter directly to our headquarters (address visible in the footer of the page). POS DIRECT is registered with the National Data Protection Commission.

Our site has a chat where users can ask questions or doubts. If users provide personal data to POS DIRECT through this chat, it will not be used for any purpose other than what is requested by the user.

By accepting this Privacy Policy, the user gives their informed, express, free, and unequivocal consent for the personal data provided through this site to be included in POS DIRECT's database.

Cookies

We use cookies. By using the Pos Direct site, you consent to the use of cookies in accordance with the Pos Direct Privacy Policy. Most interactive websites today use cookies that allow us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and to facilitate the use by visitors. Some of our affiliate/advertising partners may also use cookies.

Cookies are small units of information necessary to identify our customer as a user during their online visit. This way, we can ensure a seamless purchase. These cookies do not store any personal or confidential information related to the user; only information about the products that the user places in the shopping cart is stored. We also use cookies to statistically analyze how users use our site, but we do not share this information with social networks or third parties.

All cookies used on our site are strictly necessary to make a purchase.

Security

Regarding security, we have reliable partners that provide the latest security protocols (such as HTTPS and SSL, among others) to ensure that your banking and personal data are not used by third parties, thus enabling a 100% secure purchase.

We assure our customers that we do not have access to, nor do we store information regarding banking or credit card data.

Currently, POS DIRECT only accepts credit cards protected by 3D Secure. 3D Secure is a service designed to offer greater security in payments made over the Internet. This system was developed by Visa International and its associates (Arcot) and is currently accepted by MasterCard as well. 3D Secure is also known as Verified by Visa (Visa) and MasterCard SecureCode (MasterCard).